About Us BQC Performance Management Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales@bqc-network.com.

Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order. We accept credit card payment or switch. If you are shopping from outside the UK, place your order and your credit card company will convert the transaction to your own currency. We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped.

Shipping And Handling Standard Packaging and shipping charges are calculated at cost up to 10 kg for UK/Europe and 5 kg for the rest of the World. For larger orders or specific requirements please call us +44 1473 409962

Delivery Schedule We deliver your order right away. We will normally send your order to you in 10 or less business days . International orders are generally received in under 15 days.

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero if goods are to be dispatched to non European destinations.

Credit Card Security We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee We simply ask that if you decide to return any publication(s) you must do this strictly within 15 days of the dispatch date, using and paying for an insured courier service, and that the publication(s) must be in re-usable condition.

Reaching Us If you need to reach us, please email us on sales@bqc-network.com, alternatively, you can call on +44 (0) 1473 409962

Privacy Policy BQC do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.

Remittance Terms Payment Terms: 30 days from date of invoice VAT Number 639 6533 06