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This
fully updated publication provides an easy to use Performance
Assessment tool.
Based on the EFQM Excellence Model, it features:
- 108
researched and proven questions to enable your manager(s)
to gain an insight into what is 'driving' your business
- 40
check questions to validate your manager(s)' assessment
from the perspective of employees at all levels
- a
unique assessment method that drives actions and improvement
without the potentially emotive complication of 'scoring'
current performance
- totally
aligned to be the latest EFQM European Excellence Model
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