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This
new publication helps users of the Excellence models (such
as the EFQM's European Excellence Model) focus on what they
are trying to achieve and learn from what has worked for
others.
Based
on many years of sponsored research into the use of the
Business Excellence Models coupled with our long track record
of facilitating assessments of organisations, it features:
- A
collection of 386 best practices - a series of pragmatic,
proven activities that are known to have worked for those
who used them
- A
planning aid and comprehensive tool kit to help the reader
define future excellence for his/her own organisation
- Simple
tools to help prioritise actions and visibly track progress
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